Strategic Operations & Analytics Leader

Bridging technology and social impact through innovative process optimization and nonprofit operations. Passionate about delivering scalable solutions that drive meaningful change.

Tiffany Tay headshot #13

Featured Projects

A sample of my work in business intelligence, operational optimization and social impact measurement.

Nonprofit Insights Dashboard – Form 990 Data Aggregation

Turning complex nonprofit tax data into clear stories of impact and financial health.

Power BI Power Query

Project Management Dashboard

A dynamic Excel-based dashboard that transforms raw project data into instant, actionable insights.

Tableau Excel

Coming Soon!

"Data for Paws" aims to transform raw animal shelter and rescue data from Colorado (2016-2024) into actionable insights to improve animal welfare.

Python Tableau Slack

Skills & Expertise

My professional toolkit includes a wide range of data analytics, visualization, and programming skills.

Product & Operations Management

Strategic Planning Advanced
Stakeholder Management Advanced
Impact Measurement Advanced
Agile Leadership Intermediate

Programming Languages

DAX Advanced
Python Intermediate
SQL Beginner
HTML Beginner

Data Visualization

Power BI Advanced
Tableau Intermediate
Matplotlib/Seaborn/Plotly Intermediate
UI/UX Design Intermediate

AI & Machine Learning

Natural Language Processing Intermediate
Retreival Augmented Generation Intermediate
Scikit-learn Beginner
AI Agents Beginner

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What are Tiffany's strongest data visualization skills?
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Tiffany excels in Tableau and Power BI, with over 7 years of experience creating interactive, user-friendly dashboards that meet complex business requirements. She's also highly skilled with guiding development and scaling data pipelines that feed data into the dashboards to ensure efficient end-to-end processes.

About Me

A passionate data and ops professional with a focus on turning complex information into actionable insights and optimizing processes to make all our lives easier.

Tiffany Tay headshot #6

My Journey

Over the past decade, I’ve led product and operations initiatives that have transformed both B2B SaaS platforms and nonprofit organizations. I excel at turning complex data into clear strategies, building user-focused solutions, and streamlining operations to maximize impact and efficiency.

I’ve managed cross-functional teams to deliver measurable growth—whether increasing SaaS customer retention through automated reporting or redesigning nonprofit workflows to accelerate mission delivery. My strength lies in bridging technology with social good, creating scalable tools and processes that empower organizations to work smarter and achieve more.

Looking ahead, I’m focused on deepening my expertise in nonprofit operations management and impact measurement. I want to partner with mission-driven teams to build data-driven, user-centered solutions that drive sustainable growth and social change. My goal is to lead and innovate at the crossroads of technology, analytics, and purpose, turning vision into tangible results.

Education

  • Master in Professional Accounting
    Bachelor of Business Administration
    The University of Texas at Austin
  • Texas Academy of Math & Science
    University of North Texas
    Early entrance college program

Certifications

  • Applied Data Science Lab
    WorldQuant University, 2025
  • Certified Public Accountant (CPA)
    Licensed in New York State and Texas

Get In Touch

Interested in working together? Feel free to reach out for collaborations or just a friendly chat.

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Contact Information

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Availability

Currently available for freelance projects